Foundational SharePoint Concepts

0:00<v Instructor>There are primarily two different types</v>

0:03of SharePoint sites that we can create,

0:05a communication site and a team site.

0:08But to be fair, these site types could be used

0:11in all sorts of different ways, which might make you think

0:14that there should be other types of site on this list too,

0:16such as, I dunno, a community site or a new site.

0:19But what we tend to see is that we simply have

0:22these two types of site, which then get customized

0:25to turn it into whatever you need it to be

0:27for the scenario that you have in mind.

0:29But anyway, we'll start off with a communication site.

0:32And in a nutshell, these types of sites,

0:35these communication sites, are designed to,

0:38as Microsoft says, inform and engage.

0:41And basically this simply could be your company intranet.

0:44It's where you would go to see company news

0:47or to get links to where you need to go to submit expenses

0:50or to request time off or to find out the company's policy

0:53on working from home, you know the kind of thing.

0:56But a distinguishing feature about these communication sites

1:00is that we expect a lot of visitors, but only a few editors.

1:05So we are expecting pretty much every single person

1:08in the organization to visit it at some point, aren't we?

1:11But we do not expect all of those people

1:13to be able to edit the site.

1:14So no, we expect only a handful of people

1:17to actually have edit rights.

1:18Perhaps a couple of folks in the HR department

1:20and maybe a couple in IT or whoever the individuals are

1:23who are responsible for the content on the intranet.

1:27But anyway, let's look at a quick example

1:29of a communication site.

1:30And you can see that I'm in the Microsoft 365 portal here.

1:33And don't worry, once we do start digging in deep

1:36into SharePoint, I will hide the tabs at the top here

1:38to give ourselves a bit more room on the screen.

1:40But if I just go into SharePoint from here,

1:43and I'm just gonna dive into the landing.

1:45So this is the example intranet

1:47from Microsoft's demo environment.

1:50And you can see straight away

1:51that it does look quite corporate, doesn't it?

1:53It looks like it has been designed

1:56with a view to engaging employees.

1:58We've got various links across the top here, which pop out

2:01to lots of sub-pages for information and whatnot.

2:04And as I scroll through, you can see

2:05that there's various feeds for news and events and whatnot.

2:08So yes, very much an intranet type of look and feel.

2:12And you will also notice that if you were to sort of

2:15look around the other options here, I do not have

2:18the ability to edit this site because I am a mere user.

2:22I'm not an editor or anybody important to do this intranet,

2:25so I can't make changes to this site,

2:27which is what you would expect for an intranet.

2:29And in fact, if I do go into settings

2:31and look at site permissions, what you'll see

2:33that there are just a handful of site owners who,

2:36as you can see, do have full control.

2:38And there are again, a handful of site members

2:40who have limited control, but the vast majority of people

2:43in this particular example are simply

2:45site visitors with no control.

2:47They can only view the site content.

2:50And that is often what we would expect to see

2:52for an intranet for one of these communication sites.

2:55And in fact, in the older SharePoint experience,

2:58these kinds of sites used to be known as publishing sites.

3:02And that kind of makes sense,

3:03because you can see that the idea here is that the content

3:06is published for other people to consume but not to edit.

3:10So yes, with a communication site, we are assuming

3:13that there are lots of visitors, but only a few editors,

3:16whereas for a team site, we are assuming

3:20that all members of the site are publishing content.

3:23That is very much the key characteristic of a team site

3:26as opposed to a communication site.

3:28This time, we're a group of people, we're all members

3:30and we're all collaborating, we're all publishing content,

3:33we're sharing stuff.

3:34This team site is where we go to get our work done,

3:37so we're not just consuming content

3:39that somebody else has decided to publish to us,

3:42like with a communication site.

3:44No, this time we're all jumping in and sharing

3:46and we're rolling up our sleeves here

3:48and getting the work done.

3:49And if I just take you back into SharePoint

3:51and show you an example of a team site this time,

3:54so let me just go back to the SharePoint start page

3:56and go into this U.S. Sales site.

3:59And in fact you can just guess by the name of the site here

4:02that this is much more likely to be a team site

4:04rather than a communication site.

4:06It's where the members of the U.S. Sales team go

4:08to get their work done.

4:09And in fact, what you're looking at here

4:10has hardly been customized at all.

4:13As we will see, this is very much

4:14how it looks straight out of the box,

4:16but you can see that it visually looks different.

4:18It's got a different style of navigation.

4:20Rather than the navigation bar across the top,

4:22like we saw with that intranet example,

4:24we've got this navigation down the side, and this is

4:27all about having conversations with the team or sharing

4:30documents with the team or having a shared notebook.

4:33And there are other things we can add as well,

4:34as we will see, but for example, if I click

4:36on the shared document library here, then I've got

4:39various folders and various documents

4:40that I am sharing with members of the team.

4:42This is a team working experience this time

4:46rather than it being open to the whole company,

4:48like we would expect for the intranet example,

4:51well this time, we can see at the top right hand corner,

4:53there are only seven members of this site.

4:55And if I click that, what we get to see is that yes,

4:58group membership, there are seven people,

5:00there are just a couple of owners,

5:02who are the ones with the superpowers.

5:03So there's a generic administrator login there

5:05and also James is an owner.

5:08Everybody else is a member of the site,

5:10but I can still jump in and start sharing content.

5:14I can edit these files or I could upload my own.

5:17And even if I need to edit the way

5:19this team site looks as well, you can see here I do have

5:22an edit button available even though I'm just

5:24a member of the site and not a site owner in any way

5:27because it's got that different emphasis.

5:29We're assuming that we're all working together

5:31towards a shared goal here.

5:33So yes, although we could change these permissions,

5:36the expected behavior is that everybody will be able

5:38to edit the site and publish content to it.

5:41So yes, as I said, these are the two primary types

5:44of SharePoint site.

5:46But I do have one more thing to add to this list,

5:48because you might hear reference to the idea of a hub site.

5:53Now let me explain.

5:55Any existing site, although usually admittedly

5:58a communication site can become a hub site,

6:01and the idea is that other SharePoint sites

6:04can then be associated with a hub site.

6:07And this is all about organizing related sites,

6:10but when you have got sites associated with the hub site,

6:13it's the hub that provides shared navigation

6:16across the associated sites and a kind of rolled up

6:19experience for content and search.

6:21And it's instead of trying to create a fixed hierarchy

6:25of SharePoint sites by creating sub-sites

6:27because that's not very flexible, they're kind of

6:29pretty much permanently attached

6:30to the parent site in the hierarchy.

6:32Whereas with these hubs, you can change

6:35which hub a particular site is associated with.

6:38The point being it's then much easier

6:40to change your SharePoint structure rather than

6:42trying to move those older-style sub-sites around.

6:46But this is a diagram that I snipped

6:48from the Microsoft documentation on SharePoint hubs.

6:51You can see the hubs in orange here.

6:53So I've got three, HR, Sales, and EMEA

6:57and you can see that each hub has got

6:58a number of SharePoint sites associated with it,

7:01either communication sites shown in the green

7:04or team sites shown in blue.

7:06And as I said, that hub provides us

7:09with the shared navigation and whatnot

7:10across the sites associated with it.

7:12But if our organization changes, then it's gonna be easy to,

7:15for example, change this team site here

7:18so that it's associated with this hub instead.

7:20So as I said, it's much more flexible

7:22than trying to manage sub-sites.

7:24But anyway, I have put a link

7:26to where I got this in the skill, if you want to learn more

7:28about hubs, because I'm not really gonna say

7:30too much more about them in this course

7:32because hub sites can only be created by

7:35global administrators or SharePoint administrators.

7:39And we'll hear a little bit more about those different

7:40administrator roles in the next video.

7:42But for now, let me just show this chalkboard here again,

7:45which I think will serve quite well

7:47as a summary for this video.

0:00<v Instructor>Before we go too much further</v>

0:01with actually doing some stuff in SharePoint,

0:04I think I'd like us to check what admin role you have,

0:07because that's gonna impact what you're able to do

0:09in SharePoint when you follow along with me in this course.

0:12So when you look at this login here,

0:14we are obviously looking at that intranet example page

0:16that we saw in the last video.

0:18But I need to tell you that I'm logged in

0:20as me, my demo account here,

0:22and I am just a regular Microsoft 365 user.

0:25I am not a Microsoft 365 administrator,

0:29but yet when I go to the SharePoint homepage,

0:31I still look at the top left-hand corner here,

0:34get the opportunity to be able to create a new site.

0:37So what we're using here is pretty much

0:39the default permissions whereby ordinary users

0:42can create a new site.

0:43And you can see here I've got the opportunity

0:45to create a new team site

0:46or a new communication site,

0:47which are the two site types

0:49that we talked about in the previous video.

0:51So my demo environment is set up pretty much

0:54with the default permissions and roles and whatnot,

0:56and with a bit of luck, that'll be the same for you.

0:59But of course it wouldn't be unusual for an organization

1:02to decide that they do not want every user to be able

1:05to randomly create new SharePoint sites all over the place.

1:08So if that's the case for you,

1:09if you do not have this button up here

1:12at the top left-hand corner to create a new site,

1:14then there are a couple of things that we need to look at.

1:17So you'll need to speak to the folks in your IT department.

1:19So what I'm just gonna do is just switch

1:21to a different browser experience just here

1:24where I'm logged in as James, James Conrad,

1:28because he is an administrator in my demo environment.

1:31So we're in the Microsoft 365 admin center here,

1:34which is admin.microsoft.com.

1:36So if you didn't have that create site button,

1:38then you're not gonna be able to get to this either.

1:40So this would be the sort of thing

1:41that your IT administrator would need to do.

1:43So from here over on the left-hand side,

1:46I'm going to click on show all

1:48and go to the SharePoint admin center.

1:51And then if I go to Settings,

1:54and then just here, Site creation, what you can see

1:58is that within this Microsoft 365 admin center

2:01for SharePoint, we have got this checkbox checked

2:04that says users can create SharePoint sites.

2:07So if you did not have that create site button,

2:09it might be because that this box has been unchecked.

2:12So you may choose to speak to your IT folks

2:14about getting that checked again.

2:16But if they are not comfortable doing that

2:18because they don't want everybody to merrily create sites,

2:20as I've just said,

2:21then a reasonable compromise might be

2:24that they may well be happy to assign you the role

2:27of a SharePoint administrator,

2:28which means that you then have superpowers

2:30for just the SharePoint part

2:32of your Microsoft 365 environment.

2:34So if I just close down that particular setting

2:36and go back to the general admin center

2:39and then up here go into Roles,

2:42what you'll see if I look at the different role assignments

2:45that we do have a role of SharePoint administrator.

2:48And if I click that,

2:50then this will give you a little overview

2:51as to what that role actually entails

2:53and to whom it's been assigned.

2:55So you can see, for example, on the Permissions tab,

2:57it's explaining that yes, the SharePoint administrator

3:00is gonna be able to do all of these things

3:02and create Microsoft 365 groups,

3:04to manage membership of sites and whatnot,

3:06and you know, modify things, and delete stuff

3:08and, you know, do stuff in terms of looking after

3:10your SharePoint environment.

3:12So if need be, it would be great if you could be assigned

3:15the SharePoint administrator role

3:16if you're not able to create new sites

3:18as a regular end user.

3:20And just as a point of interest in my environment,

3:23I have got that role assigned to Lalo.

3:26You can see that there.

3:27So as we progress through this course,

3:29there'll be some things where I'm gonna be showing you

3:32the experience from my point of view as a user

3:34who does not have SharePoint administrative rights,

3:36but I am still able to create a new site

3:38and there'll be other things maybe that I might need

3:41to dive into Lalo's point of view to show you

3:43what potentially extra functionality he gets

3:46because he's a SharePoint administrator.

3:48But I just thought that was worth pointing out.

3:50So to summarize then, our assumed starting point

3:54is that you do not necessarily

3:55have any special administrator role,

3:58but that your organization has enabled the ability

4:01for ordinary users to create new SharePoint sites.

4:05And if that facility has been disabled for you

4:07for any reason, then as I said,

4:09maybe you could suggest

4:10that you become a SharePoint administrator

4:12to give you some special SharePoint superpowers.

0:00<v Instructor>You'll see that I'm starting off</v>

0:01in Microsoft Teams.

0:02So if you're a Teams user,

0:03this will look familiar to you.

0:06If not, then maybe

0:07this is just gonna be background information

0:08because perhaps your organization isn't yet using Teams.

0:12But anyway, in this Teams experience,

0:13what I'm gonna do is create a brand new team

0:16whereby a team is any group of people.

0:19It could be a project team,

0:20it could be a department.

0:22I've got a number of templates to choose from.

0:23But no, I'm just gonna create a basic team from scratch.

0:26It's going to be a private team

0:27because I want to invite specific people.

0:29And let's imagine it's gonna be for the Chess Club

0:32of our organization.

0:34And obviously, I could put a description in there,

0:37but let's just quickly create that.

0:39And then, I'm going to get the opportunity

0:40to invite some people to this team.

0:43So let's add some of our usual suspects,

0:45so Joni and James

0:47and Lalo and Patti.

0:50And what you'll see is that I've got some different roles

0:53that I can assign to these people

0:55that I'm adding to this team.

0:57And by default, it's just adding them as a member.

0:59Now because I set up this team, I am an owner.

1:02That gives me extra powers

1:04and it is useful to assign somebody else

1:06as a secondary owner just in case I get run over by a bus.

1:10And it's useful for somebody else to be able to step in

1:12and to do some of the administrative tasks with this team.

1:15So what I'd like you to take away from this

1:17is that I've got a number of members in this team.

1:20I'm an owner because I set it up

1:22and I have also assigned Joni as an owner,

1:24but these other folks here are mere members.

1:27So I'm going to add those additional people to this team.

1:30That appears to have been done.

1:32So if you look down the left hand side,

1:33there's my new Chess Club team that I've set up.

1:36It's got a General channel,

1:38that's where the conversations take place,

1:40but I'm going to add another channel as well.

1:42So let's just add a channel.

1:44Let me just call it something like Meeting Minutes.

1:47There we go.

1:48Choose a channel type.

1:49Well, I'm just gonna have it as a standard channel

1:52and create it.

1:53So a channel is basically a topic of conversation

1:55within that team and we always have a General channel,

1:58but I've added this meeting in its channel.

2:01So that obviously is just Teams stuff,

2:03which you may or may not be familiar with.

2:05But the reason why I really want you to know about this

2:08is every time we create a new team,

2:11like I have just done here for Chess Club,

2:14in the background, a SharePoint team site

2:16has been automatically created for us

2:19and that becomes most obviously apparent

2:21when we start sharing files.

2:24So in this Meeting Minutes channel,

2:26you'll see I've got a Files tab.

2:28So that's where we would share files with the team.

2:30So let me just quickly upload any old documents.

2:33Let me just stick in a file there into that Files tab

2:36in the Meeting Minutes channel.

2:40And you will also see that across the top here,

2:42I've got various tabs in Teams

2:44and one of the other default ones

2:46'cause you can add all sorts of things from here.

2:49But one of the default ones you can see here is Notes.

2:52And basically, that is a shared OneNote notebook

2:55and the first time you click it,

2:56it takes a moment or two

2:57to get itself organized.

2:59But once we've done that,

3:00then within the Teams' environment,

3:02we do have a shared notebook.

3:04So let me just put in, maybe this is minutes

3:06from a particular meeting on a particular date,

3:08and let me just quickly put in some random texts there.

3:11Good, magic, so looking across the top

3:14in the Meeting Minutes channel,

3:15I've got various posts,

3:16which is conversations that we're having in Teams.

3:19I've got files that we're sharing

3:20in the Meeting Minutes channel

3:22and I've got a shared notebook.

3:24The other channels,

3:25so you'll see here the General channel,

3:27that would have its own separate shared files.

3:29And I've currently got nothing in the General channel,

3:32but while I am in the Files tab here,

3:34you will see on this little toolbar

3:37that I do get the opportunity

3:38to open this up in SharePoint.

3:42Now in your environment,

3:43by all means click that 'cause that should work.

3:46But for me,

3:46because I'm working in an InPrivate browsing window,

3:48it gets a bit upset about what account I'm logged in as.

3:51So what I'm actually gonna do,

3:52rather than choose that link to open in SharePoint,

3:55I'm going to generate a link and just copy that,

3:58and then manually go to my InPrivate browsing window here

4:01to go to that SharePoint site.

4:03So let me just paste that in and press Enter.

4:05So what you are looking at now,

4:07you can see at the top left hand corner,

4:09yes, I'm in SharePoint.

4:10Yes, I'm in Chess Club.

4:12And straight away, we can see

4:14some interesting things have happened.

4:17I'm just gonna close that next steps panel

4:19over on the right hand side there.

4:21But if I click on the document library

4:23on the left hand side here,

4:24you'll see that as part of the automatic generation

4:27of this team site when I created that team in Teams

4:31is that for every channel in that team,

4:34in our case it was just General and Meeting Minutes,

4:37I have got a document folder in my document library

4:40ready and waiting for those shared files.

4:43We already saw that in the General channel,

4:45we didn't have any shared files.

4:47But in the Meeting Minutes channel,

4:49I did drag, didn't I?

4:50Just a random document from my documents folder,

4:52which was that turtle file.

4:54So that's exactly the same there.

4:56If I go back to the Meeting Minutes channel here

4:59and back to Files, then that's exactly the same.

5:02I've got that document there,

5:04and this will work both ways.

5:05So if within the SharePoint site,

5:07if I were to add an extra file just here,

5:09in fact, let's do it.

5:10So let's just add another document.

5:12Let's just stick that up there.

5:14So I'm doing that through the SharePoint interface.

5:17So now if I go back to Teams and just click away

5:20and click back to force that to refresh,

5:22then sure enough, that document shows there.

5:24So this becomes really quite interesting

5:26if your organization does use Teams

5:28because the team sites are using SharePoint

5:31in the background to manage all of those shared documents.

5:34And do you remember that shared notebook

5:36that I started using in the Teams environment?

5:38So it was here, wasn't it?

5:40The Meeting Minutes, I started writing some notes, didn't I?

5:42Imagining that I'm taking notes from a meeting

5:45while back in that SharePoint site,

5:47look at the left hand side.

5:48I've got a notebook link

5:50and notice what happens when I do click that.

5:52It's actually going to load OneNote online.

5:55So this is the Chess Club notebook.

5:57You can see that at the top there

5:58and you can see that same little bit of nonsense

6:01that I typed in while I was in Microsoft Teams on that tab.

6:05But let me just click the back button there

6:06to go back to that Chess Club site.

6:09But I also wanted to mention the membership to you.

6:12So if I go within SharePoint

6:14to this area here where it shows me there are five members,

6:19you will see unsurprisingly

6:21the exact same five members

6:24that we would expect from the team

6:25that we set up in Microsoft Teams.

6:29And you will remember that I said

6:31because I set up that team in Teams,

6:32I'm an owner and we also assigned Joni

6:35as a secondary owner in case I get run over by a bus.

6:39And then, these other people are members.

6:41So the membership is completely consistent

6:43between Teams and the underlying SharePoint team site.

6:47And in fact, just to prove the point,

6:48if I were to add another member,

6:50so let's add Lee.

6:51So another internal person here and yes, he's a member,

6:54that's fine, let's just save that.

6:56So Lee has now been added as a member

6:58and let's promote Patti to being another owner,

7:02and the changes that I have made

7:03to the group membership here

7:05should be reflected back in the Teams membership.

7:09So from within the Chess Club,

7:11just for a bit of variety,

7:12I'm actually going to get back to that team

7:14rather than going down to the Teams app.

7:16I'm going to use this little button just here

7:18that's indicating that this has got

7:20an associated Teams channel.

7:21So if I click that and I shall stay in the web app this time

7:24just for a bit of variety,

7:26so if I just choose to stay in the web app

7:28to have a look at that team in Microsoft Teams,

7:31here's our Chess Club team,

7:32let's click on Manage team.

7:34And I should see the same changes to the membership

7:37that we made through SharePoint.

7:39So if I expand the guests here,

7:41we can see that Lee has been added.

7:44I'm not sure that we can see yet

7:45that Patti has been made an owner.

7:47Let's just check that I did do that properly.

7:48So the six members there,

7:50so Patti should be an owner.

7:51Let's just go back in here and refresh that

7:53and see if we can get that to update

7:55to show that Patti is an additional owner.

7:57Yeah, there we go.

7:58So Patti is shown there as an owner.

8:01But let me just go back to SharePoint for a second

8:03because that does lead us to consider, oops,

8:05it was a Chess Club, I was after, there we are.

8:07It does lead us to consider a little bit

8:09about how these different roles are set up with regards

8:11to what owners can do and what members can do.

8:15And I do want to talk again about permissions another time

8:17when we talk about sharing files and whatnot

8:20in a different skill.

8:22But just briefly as we saw, I can choose for people

8:25either to be an owner or a member.

8:27But if we go into the site permissions,

8:29let me show you a little bit about what that actually means.

8:32So here in site's permissions,

8:34this is where we can see that site owners get full control.

8:38Site members get limited control.

8:40Site visitors get no control.

8:42So if I click the drop down there, then sure,

8:44the owners that I had assigned

8:46which was me and Joni and Patti

8:48have full control, et cetera.

8:50But if I go into the advanced permission settings down here,

8:54and this looks a bit ugly

8:55because this is taken from the older SharePoint interface,

9:00but if I click just here on permission levels,

9:02this is where I can start to understand

9:04what the different levels are

9:05and what specifically that means people

9:08with those permission levels can do.

9:11So we know that the team members,

9:13so if I go back to this here,

9:15the team members, they had edit rights

9:19and I can look here to see

9:20that if somebody has got edit rights,

9:23then this is what they are able to do.

9:25I can start drilling down into the nitty gritty

9:27of exactly what that means they can and can't do.

9:29And as you can see,

9:30I could actually change this if I wanted to.

9:33So that's a little bit of detail around permissions.

9:36I tend to find that most people most of the time

9:38are happy to stick with the default there

9:40and just decide whether somebody

9:42is going to be a an owner or a member.

9:44That's often enough,

9:45but I thought it was useful to just see

9:46where we would go if we wanted to dig a little bit deeper.

9:50Let me just point out a couple of other things

9:51about this automatically generated SharePoint team site.

9:55So on the left hand side,

9:56you will see this Conversations entry.

9:58And I'm not gonna lie,

10:00this does trouble me a little bit

10:02because before I click it,

10:03if I just remind you that in Microsoft Teams,

10:06we have conversations in Teams, don't we?

10:08So for example, in our Chess Club team,

10:10on the General channel,

10:12I could start a new conversation there or I think,

10:14yes, I'd already put a new post there

10:16in the Meeting Minutes channel.

10:18So this is what I would call a conversation

10:20and I dunno about you,

10:21when I click this Conversations tab here

10:23in the SharePoint site,

10:25I'm expecting to see those Teams conversations.

10:28But no, it's actually taking us to a shared group mailbox,

10:31and this is Outlook online you're looking at here.

10:34And we'll refer back to this when we look at the next video.

10:37So just bear that in mind.

10:38That may or may not do what you expect,

10:41but I think there is inevitably going to be some overlap

10:44between the use of SharePoint

10:45and the use of Microsoft Teams.

10:46And it can get confusing I think for members to know

10:49what they should post where.

10:51So for example, on the homepage of the SharePoint site,

10:54you know I've got the ability

10:55to add a newsfeed or quick links.

10:57So should I post interesting news items

10:59and links here on the SharePoint team site homepage

11:02or should I be posting them

11:03into a conversation within Teams?

11:05It is confusing.

11:07You're gonna need to provide guidance to the team

11:09as to how you want these to be used.

11:11But let's say we are using the SharePoint side of things.

11:14So I'm just going to quickly add another news item.

11:17I'm going to add a news link

11:18and I've already got something on my clipboard

11:20already just to paste in there.

11:21So I'm adding a quick news link to a BBC article here

11:24because it's currently very hot here in the UK.

11:27So if I just say, yeah, that looks good,

11:28I'm going to post that.

11:29Then as you might imagine,

11:30that's going to pop it into the news web part here

11:33and it'd be the same if I were to edit

11:35any of these quick links

11:36or make any other edits to this page.

11:39And we'll have a deeper dive

11:40about editing these pages and other time.

11:42So if you are using this,

11:44then what is quite nice if you are a Teams-led organization

11:48within that Chess Club team in Teams.

11:51So let's imagine on the General tab,

11:53I think, oh, well I really would like access

11:55to that homepage from the associated team site

11:57or well we can add extra tabs.

11:59So if I click this button here

12:02and search for the SharePoint app,

12:04it's actually shown me as a default there.

12:06This is where I could add content to the Teams channel

12:09from existing SharePoint sites.

12:11It could be any SharePoint site

12:13or it has assumed that I want to add something

12:15from the underlying Chess Club SharePoint team site.

12:17That's exactly right.

12:18So let's add the homepage.

12:20So let's save that

12:22and what that will do, it'll give me an extra tab just here

12:24alongside the Files and Notes that we already talked about,

12:28which is giving me the opportunity

12:29to interact with that SharePoint homepage

12:32directly from within Microsoft Teams.

12:35So I think that does work really nicely.

12:38So the key points I want you to take away from this video

12:40is that when you create a new team in Microsoft Teams,

12:44it generates an underlying SharePoint Teams site,

12:48which is where all of those files you share through Teams

12:51are stored into a folder with the same name

12:54as the channel from Microsoft Teams.

0:00<v Instructor>Having seen how nicely integrated</v>

0:02Microsoft Teams is with SharePoint,

0:05what I'd like to cover in this video

0:07is kind of the missing piece of the jigsaw puzzle,

0:09and that's a Microsoft 365 Group.

0:12Now, there is a lot of confusion around

0:14how all of this works together,

0:15and I wouldn't normally trouble a regular end user

0:18with the detail that we're about to talk about

0:20in this video, but as a power user,

0:23there is quite an important concept to understand

0:26with regards to the Microsoft 365 group,

0:28and in order to explain it to you,

0:30I'm going to take you on a little trip down memory lane

0:33with a little bit of a history lesson,

0:34because there are in fact lots of different types of groups

0:37in our Microsoft environment.

0:39And firstly on my list here,

0:40I've got the idea of a distribution list.

0:43And I bet you already know what this is.

0:45It is basically a list of email addresses,

0:48but distinctly, it's a list that's been created

0:51by your organization.

0:53So I'm sure that you've got distribution lists

0:55in your email environment.

0:57You know, it might be something like sales@yourcompany.com

1:00or marketingteam@yourcompany.com.

1:03So that's a distribution list,

1:04which means you can easily send an email

1:06to all of the people on that distribution list

1:08at the same time.

1:10So hopefully no great surprises so far,

1:12but let me just pop in to my email environment.

1:15Gosh, I've got a lot of windows open here.

1:17So I've just logged into Outlook online

1:19through my demo environment.

1:21So yes, if I want to send a new email

1:23and I know that we've got a distribution list

1:24called Sales Team or something,

1:27then I can just start typing

1:27the name of that distribution list.

1:29I can pick it from the suggestions there,

1:31and that's a collection of all of the email addresses

1:34that have been put onto that distribution list

1:35by my organization.

1:37If I want to, I can expand that out to see

1:40all of the individual members,

1:41and then I could remove somebody if I needed to.

1:44Yeah, that's how I would use a distribution list.

1:47So I did make the distinction that a distribution list

1:50is set up by your organization,

1:52and you might be saying to me,

1:53"Oh, well I'm sure I can create

1:55distribution lists myself as well."

1:57And indeed, in years gone by,

1:59we would have called the user-created

2:02groups of email addresses distribution lists.

2:04But now in more recent iterations of Outlook,

2:08we call those contact lists in order to distinguish them

2:12from the ones that have been set up for your organization

2:15like the sales team.

2:16So here in Outlook, if I take myself down the left hand side

2:19into the people part of Outlook,

2:22you will see down the left hand side,

2:24yes, I've got my contacts, which is basically, you know,

2:26my address book of all of the people I've added,

2:28but I've also got here contact lists,

2:31and that's gonna be my own personal distribution lists,

2:35as it were.

2:36So you can say, I've already got one here for Yoga Class.

2:38So if I want to set up a contact list,

2:41so click the dropdown just here,

2:43let's create a new contact list.

2:44So this is just gonna be for me.

2:46So let's imagine there are a few parents

2:49in the organization that I work for

2:50who all have kids at the same school as me,

2:52so we have a little bit of a a school run thing going on

2:55where we email each other about

2:56who's gonna do the pickup that day or whatever.

2:58Just a silly example, but let me add a few characters

3:01from my demo organization.

3:03So I should just add the usual culprits,

3:06so Joni, and James, and Lalo.

3:09I could add a description if I wanted to,

3:11if I had lots of contact lists

3:13and I wanted to be able to distinguish between them,

3:14but obviously not required for this example.

3:17But you can see the idea.

3:18I've now got a new group of email addresses.

3:21We call it a contact list with those particular people.

3:23So the next time I want to send an email

3:25to those particular people about the school run,

3:27well, let's just disregard that example

3:30one to the sales team, and create a new email,

3:32but this time address it to the, whoops, to the school run.

3:36Then as you might expect, that pops up.

3:39And if I want to, as with the distribution list,

3:42I can expand that contact list to see the individual people,

3:44and if required, remove someone.

3:47So distribution lists and contact lists

3:49have been around for a long time.

3:51So let me just go back to that slide.

3:53So yes, the distribution list

3:55is created by your organization,

3:57whereas a contact list is a list of email addresses

4:00that works very much in the same way,

4:02but it was created by you.

4:04It's just for you personally.

4:06But if you think about it,

4:08a simple group of email addresses,

4:09while that might still have a place

4:12in the way that we collaborate today,

4:14that's pretty old-fashioned, isn't it?

4:16Because it simply allows us to send an email to everybody.

4:20And in reality, if we do have a group of people

4:22that we want to send an email to,

4:23we probably wanna do other stuff as well,

4:26such as share files, share calendars, share resources.

4:29I think you can see where we're going with this.

4:31So the evolution of the concept of

4:34a list of email addresses,

4:35whether it's a distribution list or a contact list,

4:37is a Microsoft 365 Group.

4:41And we used to call these Office 365 Groups.

4:43They have been around for really quite a long time,

4:46and in my experience, they didn't really catch on

4:50in the early days.

4:51And I will show you why,

4:52because we tended to use them through the Outlook interface.

4:56And in my opinion, it was a bit ugly and a bit awkward.

4:59And a bit of a spoiler alert here,

5:00the Microsoft 365 Group has evolved

5:02into the SharePoint and the Teams experience

5:05that we have today.

5:06But bear with me as I take you through the history lesson,

5:08because I need you to understand

5:10that some users will be confused

5:12if they have used groups before,

5:13if they have used distribution lists

5:14or contact lists before, we need to understand

5:17how they all fit together.

5:19So a Microsoft 365 Group

5:21is a set of people with a collection of shared resources.

5:24And as I said, traditionally we'd have handled this

5:27within a Microsoft Outlook environment.

5:29So let me just take myself to Outlook on the web.

5:32And what you'll see, I'm looking in my inbox now,

5:34let me just disregard this message

5:36I had started to send to the school run contact list

5:39or whatever it was.

5:40But looking in my inbox here,

5:42you can see yes, that's my regular inbox

5:44where my emails will arrive.

5:46But down towards the bottom I've got these groups.

5:49So these are Microsoft 365 groups or Office 365 groups,

5:52and I've got a number of groups here

5:54which don't seem to at first glance

5:56bear much relation to my SharePoint or my Teams experience.

6:00But don't worry, it'll all come together.

6:02So if as an end user, I think to myself,

6:05"Ooh, I'm going to create a new contact list for,

6:07I dunno, the health and safety committee

6:09that I'm setting up."

6:11Well, a contact list, as we saw,

6:12is simply a collection of email addresses,

6:15whereas a group is a collection of shared resources.

6:18So maybe if I think to myself,

6:20rather than setting up a contact list

6:22for that health and safety committee,

6:24because I want to share files with them

6:25and maybe share a calendar with them,

6:27actually a group would be a better idea.

6:30So down here I've got a few existing groups

6:32that I was playing with, but let's create a new group

6:35and let's call it the Health and Safety, whoops, Committee.

6:41Two M's, two T's, two E's.

6:43So what that will do, it will create an email address

6:47for that group, very much like a distribution list

6:50or a contact list.

6:51I can have a description of the group.

6:53Let's go ahead and create that group.

6:55I can then add some members to the group,

6:57just like a distribution list or a contact list.

7:00And again, I'm just gonna add some of the usual culprits

7:02from my demo environment.

7:03So James and Joni and Patti and Lynne.

7:08There we go.

7:09I'm gonna add those members to this group.

7:11You will now see down the left hand side,

7:14I've got that new entry there

7:15in the groups part of my inbox.

7:18There we go, the Health and Safety committee.

7:21And just like a distribution list or a contact list,

7:24I can send an email to that group.

7:26So when I click that, it's gonna send it

7:28to the Health and Safety Committee.

7:29I can double click here to remind myself

7:31who the members of that group actually are if I need to.

7:34Oh, and also while we're here,

7:36just notice that the default behavior was

7:39when I set up that group is that everybody,

7:41all of these members here will be following this group

7:44in their inbox, and we'll see what that means in a second.

7:47So if I were to send an email to this group,

7:50so let's just add a quick test email here to the group.

7:53And again, I just, you know, put a bit of nonsense in here.

7:55If I send that email to the group,

7:57so let's click that and send it.

7:59What it will do, it will give us a new entry

8:03in the Health and Safety Committee group inbox.

8:06So down here can you see, I've got a group inbox,

8:09which has appeared just there.

8:10But also because there was that option checked

8:13that people are following this in their inbox,

8:15all of the members of that group

8:17will also see that email appearing in their inbox

8:21because they are following in their inbox.

8:23If you want to unfollow a group

8:26so you don't get the emails duplicated in your own inbox,

8:29if you'd rather, you know, choose to go to the group inbox

8:32to have a look rather than having those emails

8:34duplicated in your inbox,

8:36then look down the left hand side

8:37in the people part of Outlook.

8:39You'll see I've got a Groups section just here.

8:42I can look at groups that I'm a member of,

8:44and I can say, "Hmm, that particular group,

8:46looks like I'm following it in the inbox.

8:49I don't want to.

8:50I'm going to turn that off."

8:52Which would mean next time I wanted to see

8:54what the conversation was going on in the Design group,

8:57I would go to my inbox and I would actually choose

9:01to go to the Design inbox just there

9:03and have a look when I wanted to.

9:05And I dunno about you, are you already losing the will here?

9:08Do you see what I mean?

9:09I think using this sort of group experience in Outlook,

9:13while it was quite useful

9:15to have this idea of a group inbox,

9:17it's not a great user experience.

9:19And over the years, I mean maybe,

9:21oh, I can't really remember the timeframe here,

9:23but maybe, I dunno, 10 years ago, more, probably,

9:27I can remember trying to train users

9:29how to use these groups within Outlook,

9:31and they didn't really like them.

9:32They didn't catch on.

9:34The only people that did persevere with them

9:36were the people that like to use this functionality here.

9:39Because look, when you create a group in Outlook,

9:42like we've done, we've got group files

9:45and we've also got a group calendar.

9:47So where's that group that we created?

9:49There we go, health and Safety Committee.

9:51So that was the brand new group that we created.

9:53If I want to share files with that group,

9:54then I do have group files

9:56and I can just upload files here

9:58so that anybody in that group

10:00can just have a look at those files.

10:02Or let me just go back to

10:03the Health and Safety Committee entry here in Outlook.

10:06I can even look at a group calendar.

10:07And again, this is really useful,

10:09because it means that I can overlay that group calendar

10:11with my own calendar.

10:12Look at the left hand side here.

10:14I could switch off my calendar

10:15and just see the Health and Safety Committee group calendar

10:18and you know, put in various events

10:20for the Health and Safety Committee

10:22and choose to sit with or without my own calendar there.

10:24So it was a way that end users

10:27could work with group calendars and group inboxes

10:30from within Outlook.

10:31But as I say, didn't really catch on.

10:33I think the interface is a little bit ugly.

10:36But look, there's more.

10:37Because we already know that the sorts of things

10:39that I've been trying to do here in my demo with a group

10:42is exactly what SharePoint and Microsoft Teams

10:45is very, very good at.

10:47So with this Health and Safety Committee group

10:49that I set up in Outlook,

10:51if I click the More button just here because yeah,

10:53files and calendar, great, but look, we also have a site.

10:57And if you've got especially observant eyes,

10:59you'll recognize that as the SharePoint symbol.

11:01So if I click that, then yes,

11:04a SharePoint team site has been automatically created

11:08when I created that group in Outlook as an end user.

11:12And this is exactly the sort of thing

11:13that you've already seen

11:14when we've briefly dived into team sites.

11:17So this does make a lot more sense.

11:19I think this is much more user-friendly

11:21when it comes to sharing updates and links,

11:24and to look down the left hand side,

11:25documents in the document library and whatnot.

11:27And do you remember, right at the beginning of this skill,

11:30I pointed out this Conversations button here

11:33and I said, "Well, this takes us to a shared inbox,

11:36which we'll come back to another time."

11:38Well this is our moment, because of course

11:40that takes us to that Health and Safety Committee

11:43shared inbox that we had already experienced in Outlook.

11:47So let me just get rid of that.

11:48So that's where that all comes in.

11:50So I would like to suggest if your organization

11:52has been dabbling in trying to use groups in Outlook,

11:56I would suggest skip that

11:58and just create a SharePoint team site

12:00and just use the SharePoint experience instead.

12:04If your organization has already got active groups

12:06that people have been using historically over the years

12:09that were set up in Outlook and use within Outlook,

12:11then hopefully that usage will evolve into

12:13using the associated SharePoint site.

12:16And also notice down the left hand side here,

12:19you can add Microsoft Teams to this group.

12:23So if you actually think that what we really need

12:25is a Teams experience for the Health and Safety Committee,

12:28then sure, you can add Microsoft Teams.

12:31Now, I am not going to add Microsoft Teams

12:33to this Health and Safety Committee group.

12:35Remember that for the next video.

12:37But moving forward, if somebody wants to create

12:40a new collaborative group experience,

12:42they don't have to create the group within Outlook

12:45the way I did it.

12:47You may as well directly from within SharePoint,

12:49create a new site for a team,

12:51pick your template, give it a name.

12:55So let's do a different example this time.

12:56Let's imagine that this is all about the office move.

13:00That's a good example of a team site.

13:02Let's add some members.

13:03So basically I am creating a group here.

13:06I'm creating a Microsoft 365 group.

13:08So the concept of a Microsoft 365 group still exists.

13:12It's the underlying Microsoft service

13:15that's managing the membership.

13:16But I've skipped the painful bit

13:18of doing it through Outlook.

13:19We don't need that bit anymore.

13:21We can do it all directly from within SharePoint.

13:24So I have created a new group with those seven members,

13:27and we've talked about owner and member rights before.

13:30If I particularly do want to work with a shared inbox,

13:33and as we know that Conversations button

13:35will lead us to a shared inbox within Outlook if we want to.

13:39But I think it's gonna make much more sense

13:40to have those conversations within Microsoft Teams instead.

13:44So I didn't do it for the Health and Safety Committee,

13:46but I am gonna do it for this Office Move group.

13:49So I'm going to add Microsoft Teams.

13:51So it's gonna be using that same underlying service,

13:54the Microsoft 365 group.

13:56So let's add Teams.

13:58So let's go to the Microsoft Teams client.

14:02And what we should see, there we go,

14:03there's the Office Move group available in Microsoft Teams

14:07for us to carry on collaborating.

14:09If I had added Teams to

14:11that Health and Safety Committee group,

14:13then that too would've appeared here.

14:15So let me go back to our slide.

14:18So a Microsoft 365 Group is a Microsoft 365 service,

14:22which handles the membership of other technologies

14:25such as SharePoint and Teams.

14:27And it's basically a set of people

14:28with a collection of shared resources

14:30such as shared files and shared calendars

14:32and shared notebooks.

14:33It's pretty horrible to use in the Outlook interface,

14:36but it is still the underlying membership service

14:39of SharePoint and Teams.

14:42So you will still hear about the idea of these groups.

14:45But just finally, to complete this discussion,

14:48I just wanted to add on the list here a Security Group.

14:52'Cause it is confusing.

14:52We've got all of these different types of groups.

14:54A Security Group isn't really that interesting

14:57for our discussion today.

14:58But just be aware that that is used

15:00to manage access to resources.

15:02Not really in scope for our SharePoint conversation,

15:05but just be aware that that's yet another type of group.

0:00<v Instructor>I know I said that this course</v>

0:01is not a full-blown SharePoint administrator course,

0:04but I do want to just briefly show you

0:06what the admin center looks like,

0:08just to give you a feel

0:09for the kind of information available

0:10and to give you a bit of confidence if you are

0:12thinking of becoming a SharePoint administrator.

0:14And don't worry if you're not able

0:15to follow along with this video, because,

0:17of course, you might not have administrator access.

0:20You can just treat this as background information.

0:23But anyway, you can see that I'm logged in as Lalo.

0:25And you might remember, a few videos ago,

0:28I did mention that Lalo happens

0:29to be a SharePoint administrator.

0:32So hold that thought.

0:33We're gonna see what extra superpowers

0:34that gives Lalo in a second.

0:36But at the end of the last video, if you remember,

0:38we had created two different SharePoint team sites.

0:42We created, if you recall, the OfficeMove site

0:45through creating a brand new SharePoint site.

0:48And we did connect it

0:49to Microsoft Teams, if you remember.

0:51And we had that other one, the H&amp;S Committee site,

0:54which was actually generated

0:55through creating a new group through Outlook.

0:58And we chose not to connect that to Teams,

0:59if you remember, and you can see

1:01I don't have that little Teams symbol there.

1:02So that's kind of the story so far.

1:05But now, as Lalo, what we're gonna do

1:07is back on his homepage.

1:09He is going to go into the admin center.

1:11And because he's got the administrator role

1:13for SharePoint only, he is going to get a subset

1:16of the settings that he can manage.

1:19So you'll see, first of all, as Lalo,

1:21we are in the Microsoft 365 admin center,

1:23which is the general kind of umbrella

1:25admin center for Microsoft 365.

1:28But because he only has access to the SharePoint

1:31side of things and the groups side of things,

1:34he will not get full edit capability of everything

1:37that goes on in this umbrella admin center.

1:40So for example, he can see a list of users,

1:43but he's not able to start meddling with users

1:45and delete them and change roles and whatnot.

1:48So if he goes into a user here and chooses

1:49to manage roles for that particular user,

1:52it says, oh, sorry, Lalo,

1:53you don't have permission to do that.

1:55You can look, but you can't touch.

1:57So he has a subset of administrator

1:59tasks that he can do.

2:02But what is interesting for Lalo

2:03as a SharePoint administrator,

2:05he can look at the teams and the groups.

2:07So if we go into Active teams and groups,

2:09this is where we can see, look,

2:10all of our Teams and Microsoft 365 groups.

2:14And if I scroll down, you can see,

2:16oh yes, there we go.

2:17There's the H&amp;S Committee.

2:18And if you look across

2:19at the information we've got here,

2:21I can see in this column that the H&amp;S Committee

2:23does not have Teams connected.

2:26And that's absolutely in keeping

2:27with what we already know,

2:28whereas the OfficeMove one down here

2:30does have Teams connected.

2:32So he gets that view of this information.

2:35You will also notice across the top here

2:36that we've got these different group types

2:39that we talked about in the last video.

2:41So yes, Lalo can look at the distribution lists

2:43that the organization has set up.

2:45And I think it was this Sales Team one, wasn't it,

2:47that we tried out in the last video.

2:48So yeah, he can look at that.

2:49But again, he can't actually meddle with it.

2:52But note that if he did need to make changes

2:54to the Sales Team, he would need

2:56to be an exchange administrator.

2:58Now, I'm gonna come back to this later

3:01because let's imagine this scenario

3:02that somebody many years ago

3:05who'd created this Sales Team distribution list,

3:08because back in the old days, as we know,

3:09distribution lists were very much the way to go.

3:11But now, somebody says, look,

3:12can we upgrade this distribution list

3:14for the Sales Team to a Microsoft 365 group?

3:19Well, we can do that,

3:20but we have to be an exchange administrator

3:23to be able to make changes to this group.

3:25And as we know, Lalo is only a SharePoint

3:27administrator, so he can't do that.

3:28So I'm gonna come back to that at the end.

3:30So hold that thought.

3:32But anyway, because Lalo is a SharePoint administrator,

3:34he can see a bit more SharePoint information.

3:37And down the left-hand side,

3:38if he clicks Show all,

3:40this is where he gets to see

3:41the other admin centers that he has access to.

3:44And that's not a very long list for Lalo

3:46because he's just able to look at SharePoint.

3:48So I'm gonna click SharePoint down the bottom there,

3:50and this will give him a bit more information

3:52about the SharePoint sites, as you might imagine,

3:54and the settings and the policies and whatnot.

3:56So if you do have access to this,

3:57then feel free to have a little browse.

3:59But if I go back into that list of sites

4:02within the SharePoint admin center,

4:05it's a similar view that we saw before,

4:06but I've got a bit more information available.

4:08So for example, let's go to

4:11that H&amp;S Committee group again.

4:14Yes, we can see that it's not connected to Teams.

4:16But if I just scroll sideways, you get to see

4:18the type of site it is, when it was created,

4:21the number of views and visits and whatnot.

4:23I mean, this is just a demo environment,

4:25so it's not gonna be desperately exciting.

4:27But also notice that when you do have a site selected,

4:30you get the opportunity to associate it with a hub.

4:34Or let's imagine, actually,

4:35I want to make this site a hub site.

4:39So again, I can actually register

4:40individual sites as hub sites,

4:42and then associate other sites with a hub.

4:45So you'll recall that we briefly mentioned the idea

4:46of a hub site right at the beginning of this skill.

4:49But also notice that if somebody

4:51accidentally deletes a SharePoint site,

4:54so if a site owner does delete a site,

4:57then I am pleased to report that Lalo can save the day

4:59and recover it if the site was deleted in error.

5:02So look at the left-hand side.

5:04Yes, we've got active sites,

5:05but we've also got deleted sites.

5:07So what Lalo will be able to do

5:09is to choose a deleted site,

5:11and then restore it or permanently delete it.

5:13But you'll notice that they're only held

5:15for a short amount of time.

5:17So they're not available forever for restoring,

5:19but that's a useful superpower that Lalo has

5:21as a SharePoint administrator.

5:24But just to finish up, I mentioned that Sales Team

5:27distribution list that perhaps we might consider

5:30upgrading to a Microsoft group

5:32so that it's not just a list of email addresses,

5:35but it's got shared resources as well.

5:38And Lalo couldn't do that

5:39as a mere SharePoint administrator.

5:41So I'm just gonna switch to this other window

5:43where I'm logged in as James,

5:45who is a general Microsoft 365 global administrator,

5:49which means that he has access

5:50to the Exchange admin center.

5:54So look at all of these different admin centers

5:56that James has access to including Exchange.

5:58So within Exchange, yet again,

6:00we can see that same list of groups.

6:04If I go to the Distribution list

6:07and click Sales Team this time,

6:09because James is an administrator

6:11and because he does have access

6:12to Exchange administrative tasks,

6:16then he can start doing

6:17whatever he needs to do with this,

6:18including look at this Change the group type.

6:23And what this would do if he chose this option,

6:25it would send an upgrade request to that list owner

6:29who would then click the appropriate link in the email

6:31that they get as part of that request.

6:33And that would then upgrade the Sales Team

6:35distribution list to a Microsoft 365 group which,

6:39in turn, would then facilitate the creation

6:42of a team site and a Microsoft Teams experience.

6:46But we can only upgrade a distribution list

6:48to a Microsoft 365 group

6:50within the Exchange admin center.

6:54It's a question that I do

6:55get asked every now and again.

0:00<v Instructor>Scenario number one,</v>

0:01a coworker insists that your department

0:04can either have a SharePoint site

0:06or use Microsoft Teams, but not both.

0:09What are you gonna reply?

0:10Well, first of all, it is absolutely technically possible

0:14to have both a SharePoint team site

0:16and a Microsoft Teams team

0:18both based on the same underlying Microsoft 365 group.

0:21So technically, there are no restrictions.

0:23You know, it's not a case

0:24of having to choose one or the other.

0:25But I do concede from an end user usability point of view,

0:29we might need to provide a bit of guidance

0:31as to when we use one and when we use the other.

0:33So when we talked about the integration

0:35between SharePoint and Teams,

0:37you might remember that we've got here

0:38this chess club team within Microsoft Teams

0:41and also this chess club SharePoint site,

0:44both based on the same underlying Microsoft 365 group

0:48to manage the group membership.

0:50And what we did, because we had made a few modifications

0:53and added some content to the homepage

0:55of the SharePoint site,

0:56well, within the Microsoft Team, based on that same group,

1:00well, we added an extra tab, didn't we,

1:02to be able to bring in that SharePoint content

1:04within Microsoft Teams.

1:06So that really might be the best of both worlds.

1:09Scenario number two is where your manager,

1:12who is new to your organization,

1:13says to you that in a previous job,

1:15she used Office 365 groups through the Outlook client

1:18and found it useful to be able to email the group inbox.

1:21So what might you reply as an alternative approach?

1:25And when we talked about groups,

1:26we started to understand that the technology has evolved

1:30quite a lot since we first saw Office 365 groups

1:33and the idea of a shared mailbox.

1:35So while we can still do that,

1:37so if your manager is still desperate

1:39to have that same sort of environment

1:41and yep, sure enough, here we are in Outlook,

1:42we can have a group inbox,

1:45probably better is to start to introduce her

1:47to the SharePoint side of things.

1:50So there will be an associated SharePoint team site

1:52with that Office 365 group

1:54or the Microsoft 365 group, as we would now call them.

1:57And then even better, let's add some real-time chat

2:00with Microsoft Teams

2:02so that we can have those conversations in Teams

2:05rather than using a shared mailbox.

2:08And then finally, your organization already uses

2:11many SharePoint team sites,

2:13and yet your IT department seems to be researching

2:16different technology providers for the company intranet.

2:19What could you suggest?

2:21Well, that's an easy one.

2:22It's really just to remind you

2:23that while we will have many SharePoint team sites

2:27that pop up throughout your organization,

2:29don't forget that SharePoint as a technology

2:31will also enable us

2:33to create a much more formal, much more restricted

2:36kind of broadcast type site,

2:38we call those the communication sites,

2:40and that would absolutely be a great foundation

2:43for your intranet.

2:45I hope this has been informative for you,

2:46and I'd like to thank you for viewing.