Privacy Policy

We are CBT Nuggets, LLC (“CBT Nuggets,” “we,” “us” or “our”), a leading provider of IT training solutions. We are committed to protecting and respecting your privacy. By accessing or using the Services, you expressly agree to this Privacy Policy. This Privacy Policy describes the types of information that we may collect from you or that you may provide to us when you visit the CBT Nuggets website located at https://www.cbtnuggets.com, while logged into the Adept Learning Platform located at https://learn.adept.at(the “Website”) or the CBT Nuggets or its partner’s applications (“Apps”) (collectively the “Services”), and our practices for collecting, processing, protecting and disclosing such information.

This Privacy Policy applies to information we collect: (i) through the Services, and (ii) in communications between you and CBT Nuggets. For the purposes of this Privacy Policy, we refer to individuals who utilize our Services as “Learners.” For purposes of this Privacy Policy, we use the terms “personal information” and “personal data” interchangeably.

Overview

Except as otherwise expressly provided, this Privacy Policy only addresses the use and disclosure of information CBT Nuggets collects from you. The Website may contain hyperlinks to other third-party websites, which may collect and disclose information in a manner not consistent with this Privacy Policy, and such collection and disclosure would be governed by that website’s privacy policy. We are not responsible for the collection, use, or disclosure of information collected through any third-party websites.

By using or interacting with our Services, you agree to the following:

• The use of cookies, tracking pixels, and similar technologies;
• The transfer of your data from, within, and between: the European Economic Area (“EEA”) and the United Kingdom and Switzerland; the United States, Mexico, Australia; and countries that have received an adequacy determination by the European Commission;
• The processing of your data as described in this Privacy Policy;
• The use of e-mail notifications as a primary source of communication between you and CBT Nuggets.

Information We Collect

CBT Nuggets and our partners collect data from Learners in the following circumstances:

Website Visitors

When you use or interact with the Services, we and our partners may use a variety of technologies that collect information about those interactions. These technologies include cookies, web beacons, tracking pixels, and similar technologies. We use these technologies internally to customize your learning experience, such as keeping you in a logged-in state or providing you with the most relevant content.

We also have partners that use these technologies to provide us with measurement services and deliver advertisements to you. These third-party partners may collect your IP address, browser type, the server your computer is logged onto, and attempt to aggregate data to deliver content and optimize your experience.

Learners

In order for you to access the CBT Nuggets content (training videos, quizzes, practice exams, virtual labs, and other tools), you must first register for a CBT Nuggets Learner Account by providing personal data. We also collect Learner activity data which we use internally to keep track of your learning progress.

Account Administrators have access to certain account, subscription and enrollment information for Learners in their group. Account Owners, Group Administrators, Learning Administrators and Billing Administrators similarly have access to their group’s Learner information.

Information We Disclose

We will NEVER rent, sell, share, or otherwise disclose your personal data with third-parties for their direct marketing purposes. Before disclosing your data with third-parties or controllers, we will provide you with notice and an opportunity to opt-out.

Depending on your use of the Services, we may disclose your personal information with our contractors, service providers, processors and other businesses that we use to support our business, including:

• Website hosting, data storage, and database solutions
• Billing, accounting, payment processing, and customer relationship management
• Practice exams, virtual labs, certifications of completion, and content delivery
• Email marketing as opted into by customers
• Cookies, web beacons, tracking pixels, and similar technologies

Where We Keep Your Data

The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). Your data is maintained in servers located in the United States. We retain personal data for seven years from a Learner’s last account access or termination of the last subscription period, whichever is later.

Your Rights

CBT Nuggets acknowledges that you may have certain rights relating to your personal information, subject to local data privacy laws. Depending on applicable laws, this may include the right to:

• Access your personal information that we maintain
• Request that we correct any inaccuracies in your personal information
• Request that we erase or delete your personal information
• Request more information about how we process your personal information
• Opt out of sharing your personal information with third parties
• Not be discriminated against for exercising your rights

Data Privacy Framework

CBT Nuggets complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. To learn more about the Data Privacy Framework program, and to view our certification, please visit www.dataprivacyframework.gov.

Contact Information

Any individual who seeks to exercise a right under an applicable Data Privacy Law should direct their query to the CBT Nuggets Learner Support team:

Changes to This Privacy Policy

CBT Nuggets shall post any revisions to this Privacy Policy on this web page. Your continued use of the Services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to be bound by it.