Skip to content
CBT Nuggets
DemoRequest Demo
MicrosoftAssociate

Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721)

Standardize your team on Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) with a structured Microsoft training path — virtual labs, N2K practice exams, and team admin reporting included on every CBT Nuggets subscription.

Request a DemoAll Microsoft certs
1
Course
5
Core skills
Microsoft Azure / 365 admin team at workstations with PowerShell and identity consoles
Difficulty
Difficulty: 3 of 5 (Moderate)
Moderate
Courses on path
1
Official source
Vendor cert page
Exam code
  • MS-721

Exam datasheet

Testing center

Skills your team builds

Microsoft TeamsTelephonyCollaboration SolutionsUnified CommunicationsVoice and Video Conferencing

Training path

Your team's training path

One CBT Nuggets course covers the full Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) path. Your team can start today and have admin reporting visible from day one.

  1. Start here · primary course

    MS-721

    This MS-721 training course will teach you how to set up, manage, and optimize your Microsoft 365 communications environment. You'll learn how to configure, deploy, and administer Teams, Teams Phone, and key Teams Premium capabilities. This course will help you move from basic setup into advanced configuration options such as intelligent recap, live translation, and branded meeting experiences. With hands-on demos and walkthroughs, you’ll be designing secure, high-performance solutions that keep teams connected, all while you prepare for the MS-721 certification exam.

    Lalo Nunez
    354 videos42h 9m
    Open course

Every certification includes

Expert-led video training
Virtual labs
N2K practice exams
Per-team completion reporting

Microsoft career ladder

Where Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) sits in your team's Microsoft progression

The cert your team is on now, plus the levels above and below. Use this to map an engineer's next-step credential or to plan headcount coverage across tiers.

  1. Entry level

    2 certs

    Azure AI Fundamentals (AI-900)

    AI-900

    Azure Data Fundamentals (DP-900)

    DP-900

  2. Associate level

    12 certs

    Azure Database Administrator Associate (DP-300)

    DP-300

    Azure Network Engineer Associate (AZ-700)

    AZ-700

    Azure Security Engineer Associate (AZ-500)

    AZ-500

    Endpoint Administrator Associate (MD-102)

    MD-102

    Microsoft 365 Certified: Administrator Expert (MS-102)

    MS-102

    Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721)

    MS-721

    You are here

    Microsoft 365 Certified: Teams Administrator Associate (MS-700)

    MS-700

    Microsoft Certified: Identity and Access Administrator Associate (SC-300)

    SC-300

    Microsoft Certified: Power BI Data Analyst Associate (PL-300)

    PL-300

    Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)

    PL-200

    Microsoft Certified: Security Operations Analyst Associate (SC-200)

    SC-200

    Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801)

    AZ-800 and AZ-801

  3. Professional level

    3 certs

    Fabric Analytics Engineer Associate (DP-600)

    DP-600

    Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900)

    AB-900

    Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

    SC-900

  4. Expert level

    1 cert

    Microsoft Certified: Cybersecurity Architect Expert (SC-100)

    SC-100

Customer outcome

Make MS-721 a coverage number your auditor can quote

Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) certified engineers are easy to count and easy to prove. CBT Nuggets bundles the prep into a single team playlist so leadership sees who's on the path, who finished, and who's exam-ready — without spreadsheets.

See team pricing
1 path
from foundation to credential — assigned and tracked as one playlist

Coverage proof

Make MS-721a number on your team capability sheet, not a single engineer’s certificate.

Standardizing your team on MS-721 gives leadership and auditors a coverage number they can quote — and gives Microsoft incident response a baseline of capability you can predict instead of hoping for.

Credential: Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721)

Exam
  • MS-721

Frequently asked questions about Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) training

Common questions IT directors ask when evaluating Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) training for their team.

Ready to Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721)-certify your team?

Build Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) capability across your team

See how CBT Nuggets helps IT Directors plan and track Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) training across the team — labs, practice exams, and reporting included.

Request a Demo