Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

Endpoint sprawl, inconsistent Windows provisioning, and unmanaged device settings increase support load and security risk across Microsoft 365 environments. IT Directors and Training Managers can assign this associate-level MD-102 course to junior systems admins, desktop support staff, and endpoint-focused IT Practitioners who need a structured path for deploying, configuring, protecting, managing, and monitoring Windows 10/11 devices.

The course is a realistic team enablement investment: about 26.5 hours of video training per learner, plus review time for the MD-102 review and case study practice sections. It is best used as part of a planned endpoint management initiative, especially when teams are standardizing on Intune, Windows Autopilot, Azure AD device registration/join, compliance policies, update rings, endpoint protection, and Microsoft 365 app deployment.

CBT Nuggets supports rollout with Playlists for role-based assignments, Practice Exams for certification readiness, and Team Reporting so IT leaders can track progress and identify where endpoint administrators need reinforcement.

This training helps IT teams standardize Microsoft endpoint administration work that directly affects onboarding, device security, and operational consistency.

• Faster device provisioning: Teams learn deployment approaches including upgrades, clean installs, migration, MDT, Windows Autopilot, provisioning, Windows editions, and subscription-based activation.
• Stronger remote support operations: Endpoint staff build skills with Remote Desktop, Remote Assistance, Remote Help in Intune, Windows Admin Center, PowerShell Remoting, and WinRM.
• Improved compliance and risk visibility: Teams practice managing compliance policies across supported device platforms, monitoring devices with Intune, Azure Monitor, and Endpoint Analytics, and applying endpoint protection controls.
• More consistent app and update management: Admins learn to deploy and update apps, manage Microsoft 365 Apps, configure app protection and app configuration policies, and manage device updates through Intune.

Knowledge

• Windows client deployment paths, including upgrade, clean install, migration, provisioning, MDT, VHDX, ADK, WSIM, and Windows Autopilot.
• Intune concepts for device lifecycle management, compliance policies, configuration profiles, device updates, and supported platform management.
• Azure AD device registration and join options, RBAC considerations, and the Intune Connector for Active Directory.
• Endpoint protection areas including antivirus, endpoint detection and response, and attack surface reduction.
• App deployment and management concepts for Microsoft 365 Apps, app protection policies, and app configuration policies.

Ability

• Plan and execute Windows client deployment workflows for enterprise endpoint environments.
• Configure remote support and remote management using Intune Remote Help, Windows Admin Center, PowerShell Remoting, and WinRM.
• Manage Windows Hello for Business and device identity scenarios tied to Azure AD.
• Create and manage Intune compliance, configuration, local group, admin, Android profile, and update policies.
• Monitor endpoint health and performance using Intune, Azure Monitor, and Endpoint Analytics.
• Prepare for the Microsoft MD-102 Endpoint Administrator Associate exam through review and case study practice.