For IT leaders
What IT leaders need to know before assigning this course
Email outages, mailbox misconfiguration, and weak troubleshooting coverage can create real operational risk for organizations that still support on-premises Exchange. This administrator-level Microsoft Exchange Server 2013 training is suited for IT Directors assigning learning to system administrators who need a structured path through designing, implementing, managing, and troubleshooting Exchange 2013 in both single-site and distributed organizations. At 9 hours 22 minutes, it fits well for planned team upskilling without pulling administrators away from production work for days at a time. It also works for mixed-experience teams: newer administrators can build baseline Exchange knowledge, while experienced staff can standardize design and support practices around a shared platform.
For change management, this course is best assigned to teams responsible for messaging infrastructure, server administration, and day-to-day Exchange support. Use it when your goal is more consistent administration, better handoffs across shifts, and less dependency on a single Exchange specialist. CBT Nuggets features like Playlists and Team Reporting can help Training Managers roll this into a phased enablement plan and track progress across the team.