Service Management

Learn essential service management skills with this entry-level ITSM training by Keith Barker. Understand service management concepts, the service value system, governance, and continual improvement. Perfect for onboarding project managers, team training, or as a reference resource. Enhance your IT and business strategy skills with this comprehensive service management course.

Keith BarkerNetworking & Network Security

Updated August 2019

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6Skills

62Videos

5h 23mTotal

62 videos

Who This Course Is For

This service management training is considered manager-level training, which means it was designed for project managers. This values and services skills course is valuable for new IT professionals with at least a year of experience with service management and experienced project managers looking to validate their skills.