Garth Schulte
Systems Administration & Database Administration
ServiceNow Training & Certification Courses for Platform Teams
Train ServiceNow admins and developers to manage workflows, automate IT service delivery, and support CSA/CAD readiness for teams operating ITSM, CSM, and ITOM processes.
4
Courses
602
Videos
103h 42m
Total
Workflow platform ready
Built for teams administering ServiceNow workflows, service catalogs, incidents, and platform apps.
Most Popular ServiceNow Certifications
4 coursesCore ServiceNow paths for platform admins, workflow builders, and application developers.
Training architecture
Build ServiceNow capability from platform basics to app development
Start with Learning ServiceNow and basic administration, then map CSA and CAD paths to platform administrators and application developers.
1
Certification tier
Tier 1 — Platform Foundation
Give IT service teams a shared ServiceNow baseline before they own production workflows.
Learning ServiceNow
2 coursesServiceNow platform concepts, navigation, and workflow basics for new admins and stakeholders.
2
Certification tier
Tier 2 — Administration & Workflow Ownership
Develop admins responsible for ITSM workflows, service catalog work, incident queues, and platform configuration.
Certified System Administrator (CSA)
2 coursesAdministrator readiness for ServiceNow platform operations and configuration.
3
Certification tier
Tier 3 — Application Development
Build the developer bench for ServiceNow apps, workflows, and platform extensions.
Certified Application Developer (CAD)
1 courseApplication development coverage for teams extending ServiceNow beyond out-of-box administration.
Customer outcome
Make platform ownership visible
ServiceNow training maps to operational ownership: workflow configuration, service catalog support, incident processes, and platform application development.
3 role paths
Platform admins, app developers, and ITSM teams
Role-based paths
ServiceNow Training by IT Job Role
Match ServiceNow training to the actual roles your team holds. Each path bundles the right cert tracks plus the operational depth engineers need day-to-day.
ServiceNow Training for Platform Admins
3 coursesCSA, administration, and platform basics for teams operating ServiceNow day-to-day.
ServiceNow Training for App Developers
1 courseCAD and app development coverage for teams building custom workflows and platform applications.
ServiceNow Training for ITSM Teams
3 coursesWorkflow and platform fluency for teams supporting incident, request, catalog, and service operations.
Platform depth
Learn ServiceNow Tools and Platforms
Platform-by-platform deep dives for the specificServiceNow tools your team operates.
Learn ServiceNow Administration
3 coursesPlatform basics, administration, CSA readiness, workflow configuration, and service management operations.
Learn ServiceNow Application Development
1 courseApplication development and CAD readiness for teams extending ServiceNow workflows.
Hands-on ServiceNow practice
Human-led training is the point: engineers practice real skills with expert guidance, not just video playback.
Why CBT Nuggets
How CBT Nuggets is different for ServiceNow teams
The platform features IT directors evaluating us against Pluralsight, Udemy Business, and LinkedIn Learning ask about most often.
Practitioner-led
ServiceNow training your team learns from
Built and taught by engineers who have spent decades running production ServiceNow infrastructure — not crowd-sourced contributors.
John Munjoma
Microsoft Cloud Security & Governance, Risk, and Compliance (GRC)
Simona Millham
End-User Productivity & Project Management
Team outcome
Faster ramp for new hires
Curated playlists and team assignments make onboarding repeatable instead of relying on ad hoc shadowing and tribal knowledge.
Best fit for: managers scaling a team, backfilling a role, or standardizing skills across distributed engineers.
Frequently asked questions about ServiceNow training
Common questions IT directors ask when evaluating ServiceNow training for their team.