Intro to Desktop Support

This primer in desktop support gets you a baseline familiarity with everything that goes into providing basic desktop support. You won't be fixing databases and servers on your own afterward, but you'll be more productive and fix almost every basic problem. Once you're done with this Intro to Desktop Support training, you'll know how to solve commonplace desktop problems, from physical interactions with cabling and hardware to software like drivers and updates.

Taught by Anthony Sequeira

Updated May 2020

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1Skills

12Videos

1hTotal

12 videos

Who This Course Is For

This Desktop Support training is considered foundational-level training, which means it was designed for new IT professionals with six months of experience -- or no experience at all. This Desktop Support course is valuable for new or aspiring IT professionals, experienced IT professionals looking to validate foundational skills, and non-technical professionals.