For IT leaders
What IT leaders need to know before assigning this course
Microsoft 365 environments create operational risk when tenant administration, identity, security, compliance, and incident response are handled inconsistently across the team. This MS-102 course gives IT Directors and Training Managers a structured path for standardizing Microsoft 365 administration skills across admins who support cloud or hybrid environments.
The course is a realistic assignment for Microsoft 365 administrators, cloud systems administrators, security-focused admins, and Team Leads preparing staff for the Microsoft 365 Certified: Administrator Expert exam. The full curriculum is about 16 hours per learner, making it suitable for a focused onboarding plan, certification sprint, or quarterly upskilling initiative.
Teams work through tenant creation, domains, users, licensing, roles, Entra sync, authentication, secure access, Purview, Defender XDR, Cloud Apps, updates, backup, health, connectivity, and tenant decommissioning. CBT Nuggets Playlists and Team Reporting help IT leaders assign the right sequence and track completion across the team.
