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CBT Nuggets

Demonstrating Professionalism

Learn to communicate respectfully with this soft skills training. IT employees and end users can use this Demonstrating Professionalism course to learn the fundamentals of behaving and communicating in a professional manner. Employees will gain an understanding of good communication skills, workplace behavior, and how to navigate coworker relationships in the office.

Updated July 2019

2Skills
17Videos
1h 26mTotal
17 videos1h 26m

Who This Course Is For

This Demonstrating Professionalism training is considered foundational-level professionalism training, which means it was designed for everyone. This course is valuable for new or experienced professionals, as an onboarding resource, or to prepare for a new job or interview.

Skills Your Team Will Gain

  • Understanding the fundamentals of relationships in the office
  • Identifying soft skills related to professionalism
  • Communicating clearly, with respect
  • Representing yourself and your positions without disrespecting others
  • Behaving professionally and demonstrating professionalism

Course Curriculum

  • Premium skill.Respect in the Workplace44m
  • Premium skill.Interacting Professionally with Customers43m

Readiness check

Confirm prerequisite knowledge before training begins

A short placement assessment on the CBT Nuggets assessments platform measures whether a learner already has the foundation this course assumes. IT Directors use it to put the right people in the right training — and any learner can take it right now to make sure they'll get full value from day one.

  • Questions generated from this course's own lesson transcripts — what gets measured is exactly what gets taught
  • Instant, per-learner results that show whether the prerequisite foundation is in place
  • Results roll up into team readiness reporting, so training hours go where they change outcomes

Runs on assessments.cbtnuggets.com — sign in with an Adept account so results roll up into team readiness reporting. Need one? Create an Adept account.

This course is included with every subscription

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Single-course enrollment — $19 for 1 year of access to Demonstrating Professionalism Online Training.

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