Cisco UCCX Scripting Training
After finishing this UCCX Scripting training, you'll know how to write scripts that optimize and automate the behavior of Cisco's contact center application UCCX. Learn how to generate reports automatically, maintain high levels of throughput and automate network behavior with this course in UCCX scripting.
Updated June 2022
4Skills
26Videos
3h 34mTotal
26 videos
Who This Course Is For
This UCCX Scripting training was designed for Cisco network administrators with three to five years of experience with Cisco UCCX best practices.
Course Curriculum
- Premium skill.UCCX: Creating a basic script56m
- Premium skill.UCCX: Creating a script with a menu option52m
- Premium skill.UCCX: Specifying Business Hours within your script49m
- Premium skill.UCCX: Using Subflows for Business Hours and Holiday Check58m
Platform Features
- Expert trainers, not crowd-sourced
- Team reporting & compliance tracking
- Trainerbot in Slack & Mobile
- SSO / SAML integration