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Find answers to common questions about your CBT Nuggets subscription, team management, and training content.
20 results for “Set up SCIM provisioning”
- Help Articles Managing your password
You access your CBT Nuggets subscription from the Adept platform. Your Adept password is case-sensitive and must include: at least 8 characters at least 1 letter at least 1 number
- Help Articles Group Management
This article will walk you through creating groups by team, region, projects - whatever best fits your organization - to make it easier to assign courses, track progress, and run r
- Help Articles Learner Management
This article will walk you through the primary functions of learner management for your CBT Nuggets account in the Adept platform Manage your Organization from the Org Member and O
- Help Articles Enrollments and Favorites
As you browse the CBT Nuggets catalog, you can Enroll in courses you would like to begin learning. Courses you have enrolled in will appear on your Dashboard . You can also Favorit
- Help Articles Signing up with a unique email address
CBT Nuggets requires the use of a unique email address when you sign up. You’ll use your email address to sign in, and it’s also where we’ll send you important notices about your a
- Help Articles Assigning Content
Administrators can enroll individuals or groups they manage in courses. Learning Admins and Owners can enroll any of the organization's Groups in courses. Group Admins can only add
- Help Articles System requirements
In order to watch CBT Nuggets videos, make sure you have the most up-to-date browser, operating system, and a good internet connection (1 + Mbps). Web Browser Operating Systems Goo
- Help Articles Changing your billing cycle
When reactivating your subscription, you can easily change your billing cycle from monthly to annual or annual to monthly billing. Change your billing cycle when reactivating If yo
- Help Articles Account Deletion
If you'd like to delete your CBT Nuggets account, please contact Learner Support . Our Privacy Team will follow up with you to confirm when we have deleted your personal data. Reme
- Help Articles How to reset your PW
Reset your password by clicking on the button to reset PW.
- Help Articles Managing Auto-Renew
If you are not in a multi-year agreement, you can manage your auto-renew preferences within your account. At any time during your active subscription, you can turn auto-renew on or
- Help Articles Adding or changing your payment method
Add a new payment method or change an existing payment method Sign in to your CBT Nuggets account Select Billing from the left navigation pane Click Add or Update payment method En
- Help Articles Payment Methods
CBT Nuggets accepts the following payment methods: VISA MasterCard American Express Discover PayPal Electronic bank wire transfers Money orders Cashier's checks We also accept purc
- Help Articles Learner Community Guidelines
Hosted on Slack, the CBT Nuggets Learner Community features channels on technologies, tech vendors, IT career advice, and more. The Learner Community provides a quick and easy way
- Help Articles How do I change my name, email address, or profile image?
When signed in to your account, select your profile icon in the top right of the screen and select Account Settings from the drop-down menu. Here, you can change your first and las
- Help Articles How to submit a purchase order
CBT Nuggets accepts purchase orders as payment from businesses and other qualified organizations (upon approval). We require a purchase order for all orders over $25,000.00 (USD).
- Help Articles Paid Course Enrollments
Paid Course Enrollments give you a flexible way to purchase access to a single CBT Nuggets course. Perfect for targeted skills, onboarding, or certification prep. Instead of commit
- Help Articles Using Virtual Labs
CBT Nuggets Virtual Labs: Your Hands-On Learning Environment CBT Nuggets Virtual Labs provide a crucial supplement to your regular training. They offer hands-on experience in a vir
- Help Articles Subscription licenses
Each individual must access our system using a unique, single-user license during a valid subscription or promotional access period. That single-user license is connected to you, a
- Help Articles Free Trial FAQ
Starting with a CBT Nuggets Free Trial is the best way to become familiar with our learning resources. Topics : How do I sign up for a free trial? What features do I get? Do I have
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Support tiers
Two tiers; same Help Center.
Every customer gets self-serve documentation, email, and live chat. Enterprise contracts add a named CSM, dedicated Slack, and a custom SLA.
All customers
Standard Support
Self-serve answers, plus a real person when you need one. Included with every plan.
- Response time
- Next business day
Enterprise contracts
Enterprise + Named CSM
Named Customer Success Manager, custom SLA, and procurement-grade compliance + audit assistance.
- Response time
- Custom — see your contract
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