Where teams start
Most Popular End User Productivity Courses
The End User Productivity training IT teams assign most — proven starting points for coverage plans.
Microsoft MD-102
This Microsoft MD-102 training is a perfect starting point for becoming a professional Endpoint Administrator. In this course, you’ll master the full device lifecycle using Microsoft Intune and Entra ID. You'll learn to automate deployments with Windows Autopilot, manage app catalogs, and secure devices with Windows Defender. You'll also explore configuring compliance policies and running remote actions with KQL. Along the way, you’ll gain the hands-on skills needed to build a secure workplace strategy, and earn your Microsoft 365 Certified: Endpoint Administrator Associate certification.
James Conrad
MS-900
Put Microsoft 365’s cloud productivity tools to work, and prepare for the MS-900 certification exam. This course is designed for business professionals, career changers, new admins, and anyone else who works with Microsoft 365. You’ll learn how to use cloud productivity tools to make work faster, easier and more efficient. Understand how to Integrate Microsoft Copilot AI into your workflows, and take advantage of Microsoft project management software. This course emphasizes practical job-ready skills, so you’ll be able to confidently explain and use Microsoft 365 solutions right away.
James Conrad, Kelvin Tran
Microsoft 365 End User
This Office 365 End User training teaches end users how to maximize efficiency and effectiveness with SharePoint, Outlook, Teams, and more. Learn how to navigate Office 365’s interface, manage its tools and applications, communicate through Outlook and Teams, and collaborate using SharePoint, OneDrive, and OneNote.
Simona Millham
Outlook 2021 & Outlook for Office 365
This Outlook training course prepares learners to start using basic and advanced Outlook 2021 and Outlook for Office 365 features. When used correctly, Microsoft Outlook can make your email inbox more manageable and your job less stressful. This course will show you how to positively take control of your emails and spend less time managing messages, allowing you to spend more time doing your actual job.
Simona Millham
Microsoft Teams (New Interface) Online Training
This intermediate Microsoft Teams training prepares learners to navigate and adapt to the newly updated version of Teams, ensuring they aren't overwhelmed by the new layout and features. As Microsoft Teams becomes integral to modern organizations for meetings, messaging, and calls, this course helps you configure and optimize the interface for your team. This Microsoft Teams training is perfect for onboarding new admins or as a Microsoft reference resource.
Simona Millham
Salesforce Lightning Interface
This Salesforce Lightning training was designed as user training to help take the weight off Salesforce administrators. After completing this Salesforce Lightning Interface training, your users will know how to navigate and personalize Salesforce Lightning and perform common and essential tasks, such as interacting with the navigation bar, creating and managing accounts, working with leads and opportunities, and much more.
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End User Productivity Training by Vendor
The vendors behind the end user productivity catalog — each vendor page maps its full certification landscape.
MO-210
Excel Expert
Microsoft Word
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More End User Productivity Courses
Everything else in the End User Productivity catalog beyond the curated sections above.