Lalo Nunez

Cisco

300-815 CLACCM

This CCNP Collaboration training prepares learners to take the 300-815 CLACCM v1.2 exam, which is one of the concentration exams required to earn the CCNP Collaboration certification. Cisco's telephony, VoIP and collaboration networks do a lot of heavy lifting for collaboration engineers and network administrators, but advanced configurations of a Cisco phone network still require detailed technical knowledge and experience. Use this training as 300-815 CLACCM exam prep, and prove your mastery of calls and mobility services.

Cisco

CCNP Collaboration

Advance your networking career with our comprehensive CCNP Collaboration Core training. This course is designed to give you the technical mastery needed to implement and operate Cisco collaboration solutions at an enterprise level. By focusing on the core technologies found in the 350-801 CLCOR exam, you’ll gain hands-on experience with Cisco Unified Communications Manager (CUCM), protocols, codecs, and endpoints. Whether you are aiming for certification or looking to optimize your organization's communication infrastructure, this training provides the expert guidance and real-world skills required to succeed in a collaboration-driven world.

Cisco

CCT Collaboration

Get ready for the 100-890 CLTECH exam, and earn your Cisco CCT Collaboration certification. This CCT Collaboration training will help you gain the skills required to support Cisco collaboration environments with confidence. This course is designed for field engineers and technicians who need to troubleshoot VoIP, maintain Webex hardware, and navigate Cisco Unified Communication Manager (CUCM) on day one. Elevate your career and earn your certification with expert-led CCT Collaboration training.

Cisco

Cisco CCNP Collaboration Core (350-801 CLCOR) v2.0

Cisco

Cisco UCCX

In this Cisco UCCX training course, you'll learn how to build and manage a professional contact center from the ground up. Start with the essentials like installation and CUCM integration, before moving into the high-level skills that matter most: creating IVR scripts, managing high availability, and working with Cisco Finesse. This Cisco UCCX training course also covers CUIC custom reports, dashboard creation, and configuring callback features and estimated wait times. This course is great for network admins who needs to solve real-world technical problems. Learn to automate your call routing, improve agent performance, and keep your contact center running 24/7 with total confidence.

Cisco

Fundamental Cisco Collaboration

This fundamental Cisco collaboration training prepares learners for job tasks specific to collaboration engineers. Use this course as a resource if you're thinking about earning your CCNP Collaboration. This Cisco Collaboration prep course covers the foundations of collaboration solutions, and a practical understanding of how to implement and configure Cisco network tools and equipment, all from the perspective of collaboration engineers who focus on voice capacity.

Microsoft 365

MS-700

This MS-700 training helps you become a Microsoft 365 Certified Teams Administrator Associate. With practical, expert-led Microsoft Teams training, you can build the skills to plan, configure, and manage Teams environments at scale. You’ll learn network design using Network Planner, implement Microsoft-grade security, compliance, and governance. You'll also learn to manage teams, channels, chats, apps, meetings, calling, and external collaboration. Get comfortable with monitoring performance, automating with PowerShell, generating reports, and troubleshooting issues — all the Teams admin skills you need to pass the MS-700 exam. Don't wing your IT career. Study real-world Microsoft Admin scenarios designed by seasoned IT pros.

Microsoft 365

MS-721

This MS-721 training course will teach you how to set up, manage, and optimize your Microsoft 365 communications environment. You'll learn how to configure, deploy, and administer Teams, Teams Phone, and key Teams Premium capabilities. This course will help you move from basic setup into advanced configuration options such as intelligent recap, live translation, and branded meeting experiences. With hands-on demos and walkthroughs, you’ll be designing secure, high-performance solutions that keep teams connected, all while you prepare for the MS-721 certification exam.

Microsoft Teams

Microsoft Teams

Become a confident Microsoft Teams user with this practical end-user Teams training. You’ll learn how to chat, run meetings, share files, and collaborate across teams — on desktop *and* mobile. By the end of this Microsoft Office training, you'll be able to navigate Teams at a professional level, communicate clearly, stay organized, and boost productivity in any business setting. Perfect for professionals who want to get the most out of Microsoft 365 and streamline their daily workflow.

Networking

Wireshark (WCA) Certification

Master the core skills of packet analysis that set you apart as a Wireshark Certified Analyst. This Wireshark training shows you how to use the world’s most popular packet capture tool to inspect traffic in motion, identify key protocol headers, and pinpoint issues with dynamic filters. Study with virtual labs built by IT pros, and build the hands-on experience you need to pass the WCA-101 exam. Earn your Wireshark Certified Analyst credential as you capture real traffic and troubleshoot Ethernet, IP, TCP, and application-layer problems.