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Find answers to common questions about your CBT Nuggets subscription, team management, and training content.
20 results for “Configure SAML SSO”
- Help Articles Authentication Attacks
Topics What is authentication? What is credential stuffing? What do auth attacks actually do? Are auth attacks dangerous? How do you defend against auth attacks? How to improve you
- Help Articles Signing up with a unique email address
CBT Nuggets requires the use of a unique email address when you sign up. You’ll use your email address to sign in, and it’s also where we’ll send you important notices about your a
- Help Articles Managing your password
You access your CBT Nuggets subscription from the Adept platform. Your Adept password is case-sensitive and must include: at least 8 characters at least 1 letter at least 1 number
- Help Articles AWS Labs FAQ
Using Amazon Web Servies (AWS) templates to create virtual labs in the cloud helps reinforce learning by providing hands-on experience. The more you can actually do as you learn, t
- Help Articles Managing Auto-Renew
If you are not in a multi-year agreement, you can manage your auto-renew preferences within your account. At any time during your active subscription, you can turn auto-renew on or
- Help Articles Group Management
This article will walk you through creating groups by team, region, projects - whatever best fits your organization - to make it easier to assign courses, track progress, and run r
- Help Articles Assigning Content
Administrators can enroll individuals or groups they manage in courses. Learning Admins and Owners can enroll any of the organization's Groups in courses. Group Admins can only add
- Help Articles Subscription licenses
Each individual must access our system using a unique, single-user license during a valid subscription or promotional access period. That single-user license is connected to you, a
- Help Articles Enrollments and Favorites
As you browse the CBT Nuggets catalog, you can Enroll in courses you would like to begin learning. Courses you have enrolled in will appear on your Dashboard . You can also Favorit
- Help Articles System requirements
In order to watch CBT Nuggets videos, make sure you have the most up-to-date browser, operating system, and a good internet connection (1 + Mbps). Web Browser Operating Systems Goo
- Help Articles Paid Course Enrollments
Paid Course Enrollments give you a flexible way to purchase access to a single CBT Nuggets course. Perfect for targeted skills, onboarding, or certification prep. Instead of commit
- Help Articles How to submit a purchase order
CBT Nuggets accepts purchase orders as payment from businesses and other qualified organizations (upon approval). We require a purchase order for all orders over $25,000.00 (USD).
- Help Articles N2K (formerly CyberVista) IT Practice Exam Troubleshooting
System and Browser Requirements Visit our Systems Requirements page for a list of CBT Nuggets-supported operating systems, platforms, and browsers. To see N2K's online testing syst
- Help Articles Using Virtual Labs
CBT Nuggets Virtual Labs: Your Hands-On Learning Environment CBT Nuggets Virtual Labs provide a crucial supplement to your regular training. They offer hands-on experience in a vir
- Help Articles Learner Management
This article will walk you through the primary functions of learner management for your CBT Nuggets account in the Adept platform Manage your Organization from the Org Member and O
- Help Articles Certificates of Completion
In the Adept platform, you will earn a certificate of completion for any course you correctly answer all quiz questions for, as doing so validates learning in the course. The legac
- Help Articles Payment Methods
CBT Nuggets accepts the following payment methods: VISA MasterCard American Express Discover PayPal Electronic bank wire transfers Money orders Cashier's checks We also accept purc
- Help Articles CompTIA CEU FAQs
CBT Nuggets provides Certificates of Completion (Certificates) which can be submitted when claiming Continuing Education Units (CEUs) earned from watching CompTIA courses in our li
- Help Articles Adding or changing your payment method
Add a new payment method or change an existing payment method Sign in to your CBT Nuggets account Select Billing from the left navigation pane Click Add or Update payment method En
- Help Articles Sales to Mexico
Beginning June 1, 2020, CBT Nuggets will no longer be able to offer subscriptions to customers in Mexico. This decision comes after a careful evaluation of Mexico’s Value-Added Tax
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Support tiers
Two tiers; same Help Center.
Every customer gets self-serve documentation, email, and live chat. Enterprise contracts add a named CSM, dedicated Slack, and a custom SLA.
All customers
Standard Support
Self-serve answers, plus a real person when you need one. Included with every plan.
- Response time
- Next business day
Enterprise contracts
Enterprise + Named CSM
Named Customer Success Manager, custom SLA, and procurement-grade compliance + audit assistance.
- Response time
- Custom — see your contract
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