How can we help?
Find answers to common questions about your CBT Nuggets subscription, team management, and training content.
20 results for “Export training-completion reports”
- Help Articles Certificates of Completion
In the Adept platform, you will earn a certificate of completion for any course you correctly answer all quiz questions for, as doing so validates learning in the course. The legac
- Help Articles Courses and Skills
What is a Course? A course is a group of one or more skills Courses contain conceptual and practical skills that learners can apply to on-the-job situations or IT certification exa
- Help Articles Paid Course Enrollments
Paid Course Enrollments give you a flexible way to purchase access to a single CBT Nuggets course. Perfect for targeted skills, onboarding, or certification prep. Instead of commit
- Help Articles CompTIA CEU FAQs
CBT Nuggets provides Certificates of Completion (Certificates) which can be submitted when claiming Continuing Education Units (CEUs) earned from watching CompTIA courses in our li
- Help Articles Using N2K (formerly CyberVista®) IT Training Practice Exams
Through our partnership with N2K, CBT Nuggets learners have unlimited access to practice exams. You can take a practice exam before beginning a course to assess baseline knowledge.
- Help Articles Learner Management
This article will walk you through the primary functions of learner management for your CBT Nuggets account in the Adept platform Manage your Organization from the Org Member and O
- Help Articles Skill Replacements
CBT Nuggets is committed to always providing IT Training you can trust. When we determine that specific training does not meet our quality standards, those videos are redone with u
- Help Articles Using Virtual Labs
CBT Nuggets Virtual Labs: Your Hands-On Learning Environment CBT Nuggets Virtual Labs provide a crucial supplement to your regular training. They offer hands-on experience in a vir
- Help Articles Enrollments and Favorites
As you browse the CBT Nuggets catalog, you can Enroll in courses you would like to begin learning. Courses you have enrolled in will appear on your Dashboard . You can also Favorit
- Help Articles N2K (formerly CyberVista) IT Practice Exam Troubleshooting
System and Browser Requirements Visit our Systems Requirements page for a list of CBT Nuggets-supported operating systems, platforms, and browsers. To see N2K's online testing syst
- Help Articles Suggesting New Courses or Features
We always welcome your suggestions for new courses and features ! Before you request a new course, though, please take a quick look through our collection to make sure the course y
- Help Articles Notice: Sales to Russia
Beginning February 15, 2026, CBT Nuggets will no longer offer subscriptions or sell products and services to customers located in the Russian Federation. This decision reflects evo
- Help Articles Sales to Mexico
Beginning June 1, 2020, CBT Nuggets will no longer be able to offer subscriptions to customers in Mexico. This decision comes after a careful evaluation of Mexico’s Value-Added Tax
- Help Articles Subscription licenses
Each individual must access our system using a unique, single-user license during a valid subscription or promotional access period. That single-user license is connected to you, a
- Help Articles How to submit a purchase order
CBT Nuggets accepts purchase orders as payment from businesses and other qualified organizations (upon approval). We require a purchase order for all orders over $25,000.00 (USD).
- Help Articles Adept Frequently Asked Questions
Adept is our new training platform — built by CBT Nuggets. We’ve always put quality first. The best trainers. The highest quality training. And best-in-the-industry learning experi
- Help Articles Quiz Questions
Your CBT Nuggets subscription includes quiz questions that validate your learning throughout the course. Answering quiz questions correctly is a requirement to complete your course
- Help Articles Group Management
This article will walk you through creating groups by team, region, projects - whatever best fits your organization - to make it easier to assign courses, track progress, and run r
- Help Articles Account Deletion
If you'd like to delete your CBT Nuggets account, please contact Learner Support . Our Privacy Team will follow up with you to confirm when we have deleted your personal data. Reme
- Help Articles Managing Auto-Renew
If you are not in a multi-year agreement, you can manage your auto-renew preferences within your account. At any time during your active subscription, you can turn auto-renew on or
Browse by category
Support tiers
Two tiers; same Help Center.
Every customer gets self-serve documentation, email, and live chat. Enterprise contracts add a named CSM, dedicated Slack, and a custom SLA.
All customers
Standard Support
Self-serve answers, plus a real person when you need one. Included with every plan.
- Response time
- Next business day
Enterprise contracts
Enterprise + Named CSM
Named Customer Success Manager, custom SLA, and procurement-grade compliance + audit assistance.
- Response time
- Custom — see your contract
Still need help?
Our support team is here to assist existing customers. Evaluating CBT Nuggets? Talk to sales — we’ll match you to the right tier.
About our support articles — how we use anonymized case data and protect customer privacy.