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Find answers to common questions about your CBT Nuggets subscription, team management, and training content.
20 results for “Mark a course complete”
- Help Articles Paid Course Enrollments
Paid Course Enrollments give you a flexible way to purchase access to a single CBT Nuggets course. Perfect for targeted skills, onboarding, or certification prep. Instead of commit
- Help Articles Certificates of Completion
In the Adept platform, you will earn a certificate of completion for any course you correctly answer all quiz questions for, as doing so validates learning in the course. The legac
- Help Articles Courses and Skills
What is a Course? A course is a group of one or more skills Courses contain conceptual and practical skills that learners can apply to on-the-job situations or IT certification exa
- Help Articles Suggesting New Courses or Features
We always welcome your suggestions for new courses and features ! Before you request a new course, though, please take a quick look through our collection to make sure the course y
- Help Articles Enrollments and Favorites
As you browse the CBT Nuggets catalog, you can Enroll in courses you would like to begin learning. Courses you have enrolled in will appear on your Dashboard . You can also Favorit
- Help Articles Assigning Content
Administrators can enroll individuals or groups they manage in courses. Learning Admins and Owners can enroll any of the organization's Groups in courses. Group Admins can only add
- Help Articles Learner Management
This article will walk you through the primary functions of learner management for your CBT Nuggets account in the Adept platform Manage your Organization from the Org Member and O
- Help Articles Canceling your subscription
If you are not in a multi-year agreement, you can cancel your subscription by disabling auto-renew within your account. Your subscription will remain active until the end of the pa
- Help Articles How to unsubscribe from marketing communications
CBT Nuggets uses email updates to share news, collect feedback, and announce promotions and new training releases. These marketing emails are different from notification emails suc
- Help Articles Account Deletion
If you'd like to delete your CBT Nuggets account, please contact Learner Support . Our Privacy Team will follow up with you to confirm when we have deleted your personal data. Reme
- Help Articles Using Virtual Labs
CBT Nuggets Virtual Labs: Your Hands-On Learning Environment CBT Nuggets Virtual Labs provide a crucial supplement to your regular training. They offer hands-on experience in a vir
- Help Articles CompTIA CEU FAQs
CBT Nuggets provides Certificates of Completion (Certificates) which can be submitted when claiming Continuing Education Units (CEUs) earned from watching CompTIA courses in our li
- Help Articles Reactivate your subscription
Account owners and Billing Admins can reactivate subscriptions within their accounts. When reactivating, you can choose how many licenses you need and which subscription term you p
- Help Articles Managing Auto-Renew
If you are not in a multi-year agreement, you can manage your auto-renew preferences within your account. At any time during your active subscription, you can turn auto-renew on or
- Help Articles Learner Community Guidelines
Hosted on Slack, the CBT Nuggets Learner Community features channels on technologies, tech vendors, IT career advice, and more. The Learner Community provides a quick and easy way
- Help Articles CBT Nuggets App Retirement
The CBT Nuggets iOS app was retired on July 1, 2024 This change came after careful consideration of learner usage and feedback. Retiring the iOS app allows us to focus resources on
- Help Articles Can CBT Nuggets guarantee that I will pass my exam?
CBT Nuggets provides the resources needed for a successful exam experience. However, since our learning experience is self paced, we do not offer an exam pass guarantee. We encoura
- Help Articles Is the price of the certification exam included in the subscription price?
While CBT Nuggets provides you with learning resources to prepare for a successful exam experience, certification exams must be scheduled through the exam vendor's certifying autho
- Help Articles Quiz Questions
Your CBT Nuggets subscription includes quiz questions that validate your learning throughout the course. Answering quiz questions correctly is a requirement to complete your course
- Help Articles Using N2K (formerly CyberVista®) IT Training Practice Exams
Through our partnership with N2K, CBT Nuggets learners have unlimited access to practice exams. You can take a practice exam before beginning a course to assess baseline knowledge.
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Support tiers
Two tiers; same Help Center.
Every customer gets self-serve documentation, email, and live chat. Enterprise contracts add a named CSM, dedicated Slack, and a custom SLA.
All customers
Standard Support
Self-serve answers, plus a real person when you need one. Included with every plan.
- Response time
- Next business day
Enterprise contracts
Enterprise + Named CSM
Named Customer Success Manager, custom SLA, and procurement-grade compliance + audit assistance.
- Response time
- Custom — see your contract
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